IRIS Keytime Important Known Issues

It is important to us that we resolve any problems that are found in the Keytime Accountants’ Suite.

If your problem is listed below, we are working hard to resolve these as quickly as possible.
Issues that have been fixed or are due to be fixed in the next release, are identified as such.

The following are known issues that are affecting the IRIS Keytime Accountants’ Suite:

Personal Tax

Issue resolved in the Autumn service pack release (v24.3.24)

Value entered in Box 23 of the Partnership Full pages is not being retained
When entering the loss to be carried back in Box 23 of the Partnership full pages for a 2024 Individual return and saving the form, Box 23 automatically reverted back to £0.

Corporation Tax

Outstanding issues

Incorrect pooling and balancing charge not showing for Zero Emission Cars & Goods Vehicles
When the user has disposed of a Zero emission car the system is incorrectly treating this as a non-pooled asset as opposed to a main pool asset.
In addition, although the disposal value is appearing, the balancing charge is not shown for this asset on both the CT600-Box 710 and the computation.
Workaround
Delete the Zero Emission car asset type and add a new Main Pool asset with the same title and details. You will also need to re-add the previously deleted Zero Emission Car type asset with the necessary details whilst retaining the newly added Main Pool one.
Then the CT600 can be submitted attaching the previously saved iXBRL tax comp.
For further guidance, please contact Support.
This issue is due to be resolved in the Spring 2025 release.

Trust Tax

Issues resolved in the Autumn 2024 release (v24.3.21)

Incorrect values getting calculated for SA901 and SA902 
The correct values are now being calculated for boxes 1.83 and 1.84 (Trust trade pages) and 2.13 and 2.14 (Trust Partnership pages).