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Update Current Instructions

Article ID

ias-11995

Article Name

Update Current Instructions

Created Date

2nd July 2015

Product

IRIS Time and Fees

Problem

When opening IRIS Time users receive the following message: The Time Ledger pending queue was recently updated, however the process did not complete successfully. It is recommended that you run a check to ensure all instructions have been processed. To run the check click OK

Resolution

To prevent this message from appearing one user will need to follow the steps shown below:
  • Click OK on the prompt
  • You will be asked if you have a backup of your IRIS Database, if you do click yes. If you do not have a backup click no, it is recommended to have a recent backup before completing these steps.
  • You will be prompted to select a time period to put any remaining postings into, IRIS recommended to select the latest current period.
  • Click OK
  • Once the process it complete a message will be shown on the top line of the window showing ‘Processing Completed’
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