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Installation Error 3 when running Workstation Setup

Article ID

ias-12944

Article Name

Installation Error 3 when running Workstation Setup

Created Date

10th April 2019

Product

Problem

When installing the workstation setup of IRIS Accountancy Suite, using the Setup.exe, you may get the error below Abort Title: INSTALLATION ERROR - 3 - Configuration Process Abort Message: The installation has aborted during the configuration process. Addition Details: ERROR: Failed to parse the config xml file [DE-SQL01iriscfg_IRIS_v19.1.0.729_20190405113742.xml]. Exception: System.Xml.Schema.XmlSchemaValidationException

Resolution

This is being looked into by the Product Management team but for the time being there is a workaround for this In the shared IRIS folder instead of running Setup.exe you will need to run WSS_v17.14.6.exe This will start up the installation process

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