Installation Error - 7 - SQL Database Update Failure

Article ID

ias-11652

Article Name

Created Date

17th June 2014

Product

Problem

When trying to update or install IRIS or PTP Accounts Production the following error occurs Installation Error - 7 - SQL Database Update Failure It has not been possible to update the database. All programs and data (including the SQL Database) will be restored to the previously installed version.

Resolution

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to us Details for sending in your log files can be found in KB IAS-11884

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