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Council tax AEO deducting too much

Article ID

11009

Article Name

Council tax AEO deducting too much

Created Date

6th February 2019

Product

IRIS Earnie IQ

Problem

Council tax deducting too much

Resolution

Due to the issue date not being entered.  This will cause the system to default to 1998 bands rather than the post-April 2007 bands.

Go to the Pay/Deds tab in the employee record, select the council deduction and click on the “Loan/AEO Settings” button.  

EIQ AEOstt 1 | Council tax AEO deducting too much

Enter the appropriate issue date and save the employee record:

resizedimage550253 EIQ AEOstt 2 | Council tax AEO deducting too much

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