Error 3159: Not a valid bookmark

Article ID

12207

Article Name

Created Date

6th May 2019

Product

IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie

Problem

User is getting the error:

Error 3159: Not a valid bookmark

Resolution

Log into the admin mode of the software, when logging in, enter the name as SYSTEM and your admin password.

Go to File | Companies | Rebuild. On the next window, select from the drop down menu which company is affected and click the yes button. Say yes to compact the data when asked.

If the rebuild and compact process completes without error you should be able to log into the software as normal and continue with your payroll.

If the rebuild and compact process returns an error or otherwise does not corrcet the issue please contact our support team for further assitance. Click here for contact details.

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