Whitwick Health Centre

Whitwick Health Centre is a small village practice near to Coalville in Leicestershire.
The doctors, nurses and administrative staff pride themselves on offering the highest standard of healthcare to those who have been visiting Whitwick Health Centre, since it began over 30 years ago.

The practice, which has around 3,600 patients  and boasts two GPs, a practice nurse, four administrative and reception staff, needs to run as efficiently and smoothly as possible.

Catherine Leeland is the surgery’s practice manager. She has found that using IRIS software has helped free up her time to more effectively manage the practice.
The practice introduced IRIS GP Payroll at first, which was then followed by IRIS GP Accounts.

Catherine explained: “Before we used any software we did everything by hand on spreadsheets. It was basic and did the job but I found with the payroll it would take a whole morning or afternoon to complete. It was very time consuming.

“I had seen IRIS on a PCT list of training available and was impressed by the fact it was written by GPs for GPs. The time I have saved has been fantastic. A job that took four to five hours now takes me less than three quarters of an hour. This gives me more time to concentrate on the job I really should be doing for this practice and dealing with the increasing changes and pressures of the NHS.

“We introduced IRIS GP Accounts last year. With new changes at the practice, and a new partnership starting, we decided it would be a good time to try something new. And I am very happy with it. I feel I am still on a learning curve but confidence comes with experience and the benefits have been great.

“It has saved lots of time, is very cost effective and if you do make any sort of mistake it is very easily rectified. IRIS has made the end of year so much easier too. Everything is done.

“If you ever experience any problems or make a mistake, nothing is too much trouble for the people at IRIS, which gives you great confidence. I would not hesitate to recommend this to anyone and have done so.”