Middleton Lodge Practice

Middleton Lodge Practice is a busy well established surgery in New Ollerton in Nottinghamshire.

The practice, which has around 12,000 patients on its books, serves a predominantly rural area.

With six GPs along with a further 20 support staff including nurses and administrative personnel, Middleton Lodge Practice provides a comprehensive service to its surrounding villages.

The surgery is involved in teaching medical students, doctors and nurses from time to time and has an active patient group.

The efficiency of such a practice is vital to its success and important if it is to maintain high standards of healthcare.

Practice Manager Lynne Baxter explains why using IRIS GP Payroll is perfect for a surgery of 12,000 patients. It saves her time and helps contribute to the smooth running of the practice.

“We didn’t use any software to begin with as we only had a few staff. But as you employ more and more people you find you need something that meets your needs more effectively. I know we were one of the first practices locally to use it. We have had it for many years and it has grown and developed with the practice.

“I like that you can access any information that you want really quickly. You click a button and the computer does everything for you. I also like the fact that you can deal directly with the HMRC. It’s fast and efficient and removes the hassle.

“I’ve not really had any problems with it at all. On occasion I have had to email a query but IRIS gets back to you quickly and tells you what you want to know.

“There is nothing I don’t like about IRIS GP Payroll. It is a great time-saving tool. Apart from any additions or adjustments you have to do it takes just minutes to do everything. It saves a lot of time and a lot of paper!

“The overall benefit for this practice is that it is so quick and easy to use, freeing up valuable time.   I would not hesitate to recommend it to anyone.”