Three ways hospitality businesses can improve recruitment with software
Updated 10th April 2025 | 4 min read Published 10th April 2025

It’s no secret that the hospitality industry is struggling with recruitment.
Research found that the hospitality sector has the highest turnover rate in the UK, with an average of 37.6% of staff leaving their jobs each year.
Bad news for employers! There’s enormous pressure on hospitality businesses.
You need quick recruitment processes which get candidates through the door in as little time as possible.
So, what can you do to effectively speed up your time-to-hire? Our blog shares three handy tips for using software to improve your recruitment processes.
1) Accelerating vacancy authorisations
Use recruitment software, also known as an applicant tracking system (ATS), to streamline the vacancy authorisation process, making it far quicker and simpler for everyone involved.
Through automation and workflows, software reduces the time-consuming back-and-forth associated with vacancy authorisation, helping avoid bottlenecks that often occur when processes are handled manually.
For example, if you have a vacancy waiting on approval, the software will send the relevant person blocking the task regular reminders, helping minimise delays.
Additionally, within the system, you can get a clear view of where each of your vacancies is up to, helping you tackle hold-ups quicker to avoid further delays.
2) Optimising application forms
You need your application forms to capture enough information so you can make informed selection decisions without asking candidates to jump through too many hoops.
This can be made simple through the clever use of recruitment software.
Within your software, you can find customisable application templates, helping you quickly set up effective forms that gather all the necessary information without overwhelming or losing quality applicants.
Additionally, any information gathered from these application forms is automatically fed into the system, eliminating the need for manual data entry.
3) Widening role advertising
Recruitment software enables you to easily post job openings across multiple platforms with just a few clicks, helping you reach a much wider audience with far less hassle.
You can even automate the process entirely for repetitive roles!
Also, via the recruitment software you can manage and monitor responses from all the various channels in one place.
This greater visibility ensures you don’t miss any potential candidates, enabling you to deliver a better and more consistent recruitment process for all applicants, regardless of how and where they choose to apply.
Adapting to a demanding candidate market
The candidate market is tough, especially during busy periods when numerous hospitality businesses are all looking to bring in new team members quickly.
However, by cleverly utilising recruitment software, you can eliminate lengthy manual processes and get talented people through the door quickly.
The top three HR challenges impacting hospitality
Immense recruitment pressure isn’t the only challenge impacting those in hospitality!
Our recent guide covers the top three HR challenges impacting hospitality businesses, offering tangible advice and tips.