From first shift to last: an all-in-one guide to managing the employee lifecycle

Happy staff, happy customers.

The hospitality industry thrives on amazing customer experiences, and at the heart of those experiences are your employees.

However, the sector continues to face numerous challenges, such as staff shortages, cost-of-living increases, rising business costs, legislation changes and workforce engagement.

These issues directly contribute to your ability to offer a great, consistent service – a massive issue in an industry where customer satisfaction directly impacts success. 

But what can be done to empower staff and build a thriving workplace? Where should you even start?

Thankfully, you can refer to the employee lifecycle.

Designed for those in hospitality, this guide provides tangible advice to ensure every step of the employee lifecycle is streamlined and effective.   

It explores each stage of the employee lifecycle, examining the main challenges plaguing businesses today and offering tangible advice, covering: 

• Offboarding 
• Attracting and recruiting talent 
• Pay 
• HR admin 
• Learning & development (L&D) 
• Staff retention