How the hospitality sector can master recruitment: the importance of diversity, equity and inclusion (DE&I) in your recruitment journey

McKinsey & Company stated that the business case for DE&I is stronger than ever, adding that businesses that are diverse and inclusive are better able to respond to challenges, win top talent and meet the needs of different customer bases.  

Add to this that recent research uncovered that 75% of Gen-Z consider a company’s commitment to diversity and inclusion when deciding to apply for a role. 

Clearly, the need for good DE&I recruitment practices has become strikingly clear for those in hospitality, especially when you consider the sector has the highest turnover rate in the UK, with an average of 37.6% of staff leaving their jobs each year. 

However, where should you start? This handy guide is here to help!

In this guide, you will discover:

• What is DE&I
• The benefits of a diverse workforce
• How to create discrimination-free recruitment processes
• The role of AI
• How to address recruitment biases
• The role of reporting
• And more!