Professional Services
IRIS Elements Flexiserve
A trusted partner in professional services ensuring your successful adoption, integration, and optimisation of IRIS software solutions.
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100,000
Accountancy, Business
and Education customers -
45
Years of experience
ensuring customer success. -
135
Countries
covered
Delivering excellence in implementation
The experience we have gained supporting our customers achieve success from large accountancy practices to those with a more bespoke set up. We’ve developed best practice process and methods to get your business set up quickly on our software, to minimise risks, ensure compliance and enable comprehensive training.
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Faster adoption
Established planning, training, implementation focus’ on minimising disruption, managing risk and getting you set up safely and quickly.
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Trusted partner
45 years of experience means we have, developed a best practice approach to ensuring our customers’ success.
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Training Excellence
Ongoing support and training can be tailored to suit your business needs. Explore our knowledge centre, video tutorials and interactive webinars with our experts.
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Value Optimisation
Our focus is ensuring you get the best value out of our software, optimising processes and approach to deliver the best return.
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Flexibility
Whether you are interested in general consulting or bespoke packages, we can help.
Our Approach
Every implementation is different, we work to your firm’s needs using a tried and tested approach that can be trusted.
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Plan
Outlining project requirements and management, reviewing systems, end-to-end guidance through the setup.
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Execute
Includes data migration, review of systems integration and customisation where required.
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Train
A remote-first digital approach enables anywhere, anytime, e-learning options. Training methods may also include 1 to 1 session.
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Deploy
Support is available throughout to identify issues in delivering implementation and optimising workflows.
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Review
Post-implementation support to ensure success including technical support, troubleshooting any issues at pace.
Flexiserve for IRIS Elements Tax
A suite of services offered in our packages supporting IRIS Elements Tax across key areas of workflow configuration, data migration and training.
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Silver
Contact us -
Gold
Contact us -
Platinum
Contact us
| Flexiserve – IRIS Elements Tax | |||
|---|---|---|---|
| Welcome to PS Email |   | | |
| Access to Set up & Getting Started Videos | | | |
| Access to Digital Support | | | |
| Telephone Support |  | | |
| Training with Professional Services team | | | |
| Light Data Migration | | | |
| FlexiServe Tokens | | | |
Flexiserve for IRIS Elements Practice Management
A suite of services offered in our packages supporting IRIS Elements Practice Management across key areas of workflow configuration, data migration and training.
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Silver
Contact us -
Gold
Contact us -
Platinum
Contact us
| Flexiserve – IRIS Elements Practice Management | |||
|---|---|---|---|
| Access to Digital Training Centre | | | |
| Customer review call | | | |
| Go Live Training | | | |
| Workflow Configuration Consultancy | | | |
| Access to “Advanced Practice Management Configuration” | | | |
| Light data migration assistance | | | |
| Full data migration assistance | | | |
| FlexiServe Tokens | | | |
Don’t just take our word for it
Louisa Burton Chartered Accountants
Frequently Asked Questions
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This packages are a simple means to different levels of service. Our entry level Silver package is primarily digital only support level with remote training and tutorial aids to support you. There is an option to purchase telephone support for the Silver package with IRIS Elements Service plan, available to purchase through IRIS Elements Marketplace.
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If you require something more bespoke than these packages there are plenty of options available to you, please fill in your details in the above Contact Us forms and we will be in touch.
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You can purchase this plan at our IRIS Elements Marketplace. Telephone support is included as standard in Gold and Platinum packages.
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