Payroll and HR Solutions for Hospitality
Helping hospitality businesses make the most of their people
The hospitality industry thrives on providing amazing customer experiences – and your employees are at the heart of those experiences.
With the right hospitality employee management software and services, you can increase employee engagement, improve productivity, and build a thriving workplace.
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Reduce costs and save time
Automate time-intensive HR and payroll workloads to reduce costs and focus on what matters most – your people and customers.
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Boost employee engagement
Create an attractive workplace and boost your employee engagement with clever solutions that optimise each stage of the employee lifecycle.
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Ensure
complianceUse software and services to more easily keep up with ever-changing workplace legislation, such as the Employment (Allocations of Tips) Act 2023.
Hospitality industry challenges
What’s holding back the hospitality sector?
- Staff shortages – Significant ongoing staff shortages can hold businesses back, affecting service quality and operational efficiency.
- Regulatory changes – New regulations and compliance pressures can complicate operations as businesses strive to keep up.
- Customer expectations – Ever-evolving customer expectations mean businesses must balance innovation with cost management.
Hospitality workforce management challenges
Employee management headaches for hospitality
Hospitality businesses are also facing challenges around HR, recruitment, and payroll.
- High employee turnover and seasonal fluctuations mean there’s always pressure to recruit and onboard new staff.
- While meeting labour demands, business must also comply with working time directives, contractual obligations, and pay rules.
- Tips, weekly payrolls, and high staff turnover can complicate payroll and even affect accuracy.
Hospitality employee management:
how software and services can help
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Speed up recruitment
Find and onboard the right people
Hospitality is notorious for high staff turnover and a constant cycle of people coming in and out.
Using specialist recruitment software like IRIS Recruitment’s applicant tracking software (ATS), you can optimise the hiring process to get more, high-quality candidates through the door.
Then, use HR software to streamline the onboarding process so you can get new hires up to speed.
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Retain great staff
Improve hospitality staff retention
Recruiting staff may feel like the hard part, but retaining workers can be just as tough.
Modern HR solutions can help – whether you’re looking for smart HR software to empower your people management teams or expert support from a HR consultancy solution.
From offering advanced L&D programs to cleverly using HR data to improve areas of your business, IRIS solutions help you create a meaningful, supportive work environment so you can hold onto your best people.
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Simplify compliance
Ensure compliance with legislation
Our software and services help keep you compliant with the employment laws and regulations facing the hospitality sector.
The pressure to ensure legal compliance can feel especially strong when it comes to payroll. Intuitive cloud-based software like Staffology Payroll By IRIS can help you pay your people with confidence, as it automatically takes into account new and existing legislation.
From tracking time and attendance to managing the Employment (Allocations of Tips) Act 2023, you can use payroll software – or, if you prefer, a fully managed payroll solution – so you can focus on building your business.
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Schedule staff
Meet labour demands and improve staff scheduling
Being able to match labour to demands, complying with working time directives and meeting contractual obligations, all add to the complexity.
Through our partnership with Rotageek, IRIS offers retail businesses data-driven employee scheduling tools, helping ensure you have the right number of staff in the right place, at the right time.
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Engage employees
Create a better place for your people to work
Boost your employee engagement and satisfaction by optimising key areas such as staff learning & development (L&D), rota management, and online self-service portals for staff to access their HR and payroll information.
Check out IRIS Cascade, your one-stop employee management system, and discover how you can enhance staff wellbeing, reduce manual admin, and provide the kind of features that create an efficient and engaged workforce.
Speed up recruitment
Find and onboard the right people
Hospitality is notorious for high staff turnover and a constant cycle of people coming in and out.
Using specialist recruitment software like IRIS Recruitment’s applicant tracking software (ATS), you can optimise the hiring process to get more, high-quality candidates through the door.
Then, use HR software to streamline the onboarding process so you can get new hires up to speed.

Hospitality payroll solutions
How can IRIS help with payroll?
Ensuring a timely and correct payroll is critical in hospitality – so how can the right software or service help?
- Payroll software for hospitality – Cloud payroll software can automate payroll admin, freeing up your time and improving data accuracy.
- Outsourcing payroll for hospitality – A fully managed payroll service led by CIPP-accredited experts can help ease payment pressures.
- Troncmasters services – Take care of tronc (tips, gratuities, and service charges) with our award-winning Troncmasters service.
Hospitality HR software
How can IRIS help with HR?
Without efficient HR processes, admin can quickly pile up, stealing your attention away from more important work.
Hospitality HR software like IRIS Cascade can help, thanks to features like:
- employee self-service portals
- system integration
- process standardisation
- real-time reporting
- and automation.
Frequently asked questions
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The best hospitality employee management software includes HR software, payroll software, recruitment software, and a digital rota system.
Implementing these systems should provide the tools needed to manage a modern workforce.
In terms of employee management software, IRIS has a range of solutions, including:
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Hospitality HR software is a system designed to help businesses in hospitality manage their human resources more effectively.
HR software helps streamline tasks like onboarding, performance management and learning & development.
Through the use of automation, HR software saves time, reduces errors and helps ensure that teams run smoothly.
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Hospitality recruitment software is a tool that supports the hiring of staff, also known as an Applicant Tracking System (ATS).
An ATS can either be an independent piece of software, or a module within a wider HR system, helping automate, organise and optimise the recruitment process.
The primary purpose of an ATS is to simplify the entire hiring workflow, from receiving and storing applications to the selection of candidates.
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Hospitality payroll software is a tool that helps manage the processes associated with paying staff.
Payroll software helps handle tasks such as calculating wages, processing tips, managing taxes and ensuring compliance.
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With the Employment (Allocation of Tips) Act 2023 now in place, those in hospitality must distribute all qualifying tips to employees without deductions while also ensuring fairness and transparency.
As a result, many have reassessed and updated their procedures, with a number of hospitality businesses now opting for a Tronc Scheme.
A Tronc Scheme describes a system that gathers and distributes tips to staff; those in charge of the Tronc are known as Tronc Masters.
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A Tronc master is not allowed to be a business owner, director or an individual with the ability to hire.
This eliminates most general managers, restaurant or bar managers and HR personnel.
By working with a third-party Troncmasters, you keep the division or disbursement of the Tronc separate from the employer, helping ensure you are compliant with minimal hassle.
Free guide
From first shift to last: Managing the employee lifecycle
Download our free all-in-one guide on the employee lifecycle in the hospitality industry and discover solutions to some of the biggest challenges plaguing businesses today.
IRIS solutions for hospitality businesses
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A powerful cloud-based HR solution
Take better care of core HR functionality; cut down on admin, streamline HR processes, and boost efficiency by managing all aspects of your HR operations within a single platform.
- All-in-one HR and payroll software
- Tailor to your needs with specific modules
- Completely scalable to your growth
Ideal for mid-sized to large businesses, the software is designed to simply and supercharge your people management approach.
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Streamline HR processes to save time and money
Rely on a cloud-based out-of-the-box HR solution. Automate time-consuming admin tasks, integrate your HR and payroll systems, and choose from a range of packages to reflect where you are in your growth journey.
- Modern, intuitive interface
- Advanced reporting available
- Ready to go out of the box
Take care of every step of the employee life cycle with this flexible, remote-working-friendly HR software superstar.
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Only pay for the payslips you process
From £35 per month
Whether you’re a firm of fifty or 500, rely on Staffology Payroll to take care of paying your people the right way every time.
- Integrate with IRIS or third-party HR software
- Offer secure self-service portals for staff
- Automate manual admin to save time
Integrated and automated, discover how much time and money you can save with Staffology today.
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Attract top talent using best-in-breed software and services
Control and manage every aspect of your recruitment process with IRIS Recruitment. Choose from specialist software with an advanced applicant tracking system (ATS) or cost-efficient managed recruitment services.
- Fully branded career pages and adverts
- Tailored sifting and selection tools
- Self-service online candidate portal
Reduce your time to hire, minimise recruitment costs and improve the quality and efficiency of your entire recruitment journey.
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The managed payroll solution you can trust
An end-to-end payroll outsourcing solution for complete confidence.
Hand your payroll over to our CIPP-accredited payroll specialists and get back to what you do best – running your business.
- BACS-approved bureau service
- CIPP-accredited payroll managers
- HMRC-recognised software
Tick payroll admin off your business’ internal to-do list and discover the ROI benefits of outsourcing payroll.
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Tronc services to suit your unique needs
Rely on the tronc experts to support you in setting up an ideal system, ensuring your employees receive their tips fairly and cost effectively without undue costs to your business.
Every HR solution you could need, all under one roof
IRIS Software is proud to have partnered with HR and HCM industry leaders to offer you a range of essential tools.