Retail Management Software and Services

23,339+

employees are managed globally
using IRIS solutions
1 in 6

of the UK working population rely
on IRIS solutions to get paid
7,001+

employers use IRIS to transform
their HR and payroll functions

Retail management software and services

Shop smarter solutions for your retail challenges

Running a retail business comes with unique challenges—seasonal staff, compliance updates, high staff turnover, tight profit margins, and adapting to technology.

With our retail management software and services, you can tap into the tools you need to get the most from your workforce.

Improve efficiency, ensure compliance, and simplify core operations like HR, payroll, and recruitment with the right retail solutions.

Save time and costs

Automate payroll, scheduling, and compliance tasks to cut costs and focus on what matters—your customers and staff.
Boost employee engagement

Retain and empower your team with flexible scheduling, mobile access, and payroll transparency designed for retail.
Efficient yet compliant

Integrated HR, payroll, recruitment and accounting streamline your operations and ensure legislative compliance.

Retail sector challenges

The key challenges facing the retail sector

In the retail sector, businesses of every scale and speciality are facing a trolley-full of challenges, including:

Customer demands continue to evolve, with personalised shopping experiences being non-negotiable.
Rising costs, inflation, and supply chain disruptions are squeezing profit margins.
Keeping up with regulations and ensuring compliance can feel overwhelming.
A competitive job market makes retaining skilled employees harder than before.

Let’s talk solutions

Retail HR and payroll

HR and payroll-specific challenges

When it comes to payroll, HR and workforce management issues, retailers have plenty to worry about.

Retail staff often work part-time or flexibly, requiring intricate payroll and attendance systems.
Seasonal staff demand efficient recruitment, training, and scheduling.
Compliance with minimum and living wage laws can be complex, especially for businesses employing large numbers of low-wage workers.

Find your fix

Retail management software: checkout the benefits

Discover how the right retail management software – including HR and payroll tools – can help you tackle today’s challenges and maximise your store’s success.

Cut down on costs

IRIS’s workforce management tools help retailers reduce labour costs by optimising shifts and cutting down on unnecessary overtime during seasonal fluctuations, ensuring the right staff are in the right place at the right time.

Through its partnership with Rotageek, IRIS offers retail businesses data-driven scheduling tools to improve how shifts are organised while real-time tracking ensures labour spending stays aligned with sales.
Find the right people for the job

IRIS solutions help retailers hire smarter and keep staff longer thanks to cutting-edge technology and specialist recruitment services.

By using IRIS recruitment tools such as IRIS Recruitment’s applicant tracking software (ATS), retailers can simplify key processes like posting jobs, managing candidates, and onboarding new hires.

If you’re a retailer or e-commerce business facing fluctuating demand, you can outsource to our fully managed recruitment service. Our in-house experts specialise in sourcing and onboarding both seasonal and permanent staff.
Boost employee engagement
As a retailer or e-commerce business, you can boost employee engagement and satisfaction by offering flexible workforce tools, such as a mobile app that allows staff to:
- view their shifts or work schedules
- submit scheduling requests or amends to shifts
- view instant updates in real-time.
These features empower employees to manage and track their shifts, improving their work-life balance and your staff retention—a crucial advantage in an industry with high turnover.

With IRIS, you can take active steps to enhance staff well-being, reduce administrative tasks, and maintain compliance, creating a more efficient and engaged workforce.
Improve retail workforce management

IRIS, in partnership with Rotageek, offers smart scheduling software to optimise workforce management for retailers.

By using predictive algorithms and data-driven insights, your retail workforce management software can help match the right staff to the right shifts, cutting down on costs and enhancing efficiency.

This solution is especially effective for managing fluctuating demand (such as seasonal workforce requirements), improving customer service, and reducing unnecessary overtime.
Simplifying compliance

You can rely on your retail management software to help ensure compliance with employment laws and regulations.

From tracking time and attendance to managing workforce changes, you can use your IRIS payroll software to handle complex payroll calculations for part-time, flexible, and seasonal staff. No more manual calculations; the technology takes care of making sure your payroll is fully compliant.

With IRIS, retailers can streamline processes, meet minimum wage regulations, and focus on their business, knowing compliance is covered.

Cut down on costs

IRIS’s workforce management tools help retailers reduce labour costs by optimising shifts and cutting down on unnecessary overtime during seasonal fluctuations, ensuring the right staff are in the right place at the right time.

Through its partnership with Rotageek, IRIS offers retail businesses data-driven scheduling tools to improve how shifts are organised while real-time tracking ensures labour spending stays aligned with sales.

Check out your ideal solution

To bag your ideal HR, payroll, recruitment or finance management solution, simply complete this contact form and our advisors will be in touch shortly.

“The software is really intuitive, and our payroll managers from IRIS have always been on hand to help. What I like about IRIS Payroll Services is we can manage employee records via the cloud-based Employer Portal, which ensures that we’re compliant with GDPR and other regulations.”

– Nikki Shaw, Payroll Coordinator at Motorpoint

260,000+ employers use IRIS solutions to transform their HR and payroll functions

A retail management solution combines tools to streamline operations, from inventory control to workforce scheduling.

Retail management solutions often include software or outsourced services that support retailers with managing their HR, payroll or in-house accounting functions.

With IRIS, solutions like IRIS Cascade HRi, Staffology HR or Staffology Payroll provide comprehensive HR and payroll functions tailored for retail businesses, including staff rostering and compliance tracking.

While the specific software used by each retailer can differ, retailers commonly use point of sale (POS) software, payroll software, HR tools, accounting systems, and supply chain management platforms.

In terms of workforce management software, IRIS supports retailers and e-commerce businesses with a range of technology, including:

While it’s not possible to say for certain, it is a fact that even online retailers stand to benefit significantly from using retail management software.

While not every e-commerce business or online retailer will need the same solution, retail management software can be particularly useful for online-only businesses to help with managing remote teams, ensuring compliance, and carrying out payroll efficiently.

This goes double if the online retailer is employing people internationally. Managing a global workforce and paying people based outside of the UK correctly can be tough without the right HR software or payroll software.

To accurately and efficiently run payroll in a retail or e-commerce business, you need to consider the following: are you going to run your payroll in-house (using payroll software) or are you going to outsource to a payroll bureau?

From integrating your payroll with your time and attendance systems to complying with employment law, you need a proper solution to run payroll in retail.

And whether you go the software or services route, IRIS Software has got you covered.

Tap into cutting-edge yet entirely accessible payroll software like IRIS Cascade or Staffology Payroll by IRIS to run payroll in-house
Hand your payroll over to the experts and outsource to IRIS Full Managed Payroll services.

Many retail businesses choose to fulfil their accounting requirements in-house, and software can help with that.

If a retailer or e-commerce business employs an in-house accountancy team, for example, investing in quality accountancy software that’s tailored to their needs can be a big help.

Solutions such as IRIS Financials, for example, can be used to complete comprehensive retail accounting.

In retail, enterprise resource planning (ERP) systems consolidate operations like HR, payroll, manufacturing, supply chain, sales, and inventory management.

IRIS Cascade integrates HR functions with ERP platforms, helping retailers efficiently manage employee workflows and maintain compliance by connecting HR activity with the rest of your operations.

In the retail industry, an enterprise resource planning (ERP) system for employees brings together all the core business functions that affect staff. Typically, an ERP system for employees is designed to simplify HR processes like timesheet tracking, scheduling, and payroll management.

If you’re a retail employer looking to set up an ERP system for your staff, you can use specialist workforce management software like IRIS Cascade to provide features like mobile accessibility for employees, so your staff can manage shifts and update details with ease.