IRIS Important Known Issues
It is important to us that we resolve any problems that are found in the IRIS Accountancy Suite.
If your problem is listed below, we are working hard to resolve these as quickly as possible.
Issues that have been fixed or are due to be fixed in the next release, are identified as such.
For information on the next release dates, click here.
Issues resolved in the Autumn release v24.3.553
IRIS Business Tax
Loans to Participators missing values/incorrect values from Accounts Production
The figures from Accounts Production are now being picked up correctly for loans to participators.
Multiple Trade Ltd clients not printing super deduction or Full expensing to the CT600
It had been reported that where a limited company has multiple trades and are claiming Super deduction or Full expensing on assets then these values were not mapping to the CT600.
IRIS Core
Synchronization of data not working from IRIS Accountancy Suite to IRIS Elements (IRIS Accountancy Suite v24.2.383)
New clients and updates to clients were not being shared from IRIS Accountancy Suite to IRIS Elements. This only affected the upload to IRIS Elements. Any changes in IRIS Elements were being synchronised with IRIS Accountancy Suite.
Outstanding issues
IRIS Personal Tax
Transitional profits aren’t being calculated where the accounting period has been extended to 31/03 – 05/04
When there is a 5th April year end 2024, the period is not liable for any Transition Profits. However, we are aware that there are some instances where the current year end has been extended to a long period that ends 31st March-5th April 2024, then the transition profits are not being calculated.
We currently have an outstanding query on this scenario with HMRC to get further clarity on whether an extended period is subject to transition profits.
IRIS Business Tax
HMRC Filing Error
An HMRC filing error displays for a user that tries to file a return when a RDEC claim with Box 657 is ticked.
An automatic workaround has been introduced into Business Tax, so when the box is ticked it will not be printed in Box 657.
Workaround advised by HMRC
Do not tick Box 657 when submitting the CT600 return. This is a HMRC filing issue and is expected to be fixed by April.
Report Processor Errors
Microsoft identified an issue that affects Windows 10 devices which applied the March 2021 security update released March 9, 2021 and the out-of-band updates released March 15, 2021, and a resolution has been expedited.
Affected devices might receive unexpected results when printing from some apps or to some printers.
Issues might include missing or solid colour graphics, misalignment/formatting issues, or printing of blank pages/labels. More information can be found here.
Workaround
System roll back will fix the issue temporarily.
An out-of-band optional update is now available on the Microsoft Update Catalog for all versions of Windows and on Windows Update for some versions.
IRIS System Maintenance
System Maintenance crashing when conducting Bulk Delete of Client Records
System Maintenance crashes while attempting to do a bulk delete of client records in v24.1 of IRIS Accountancy Suite.
This issue is related to clients registered with IRIS Time and Fess and the bulk de-registration that takes palce alongside the bulk deletion.
Workaround
If you need to delete client records, we recommend deleting them individually via the client browser.
This issue is due to be resolved in the Spring 2025 release v25.1.
