Thank you for your feedback.

Was this useful?

You cannot install this product to the folder selected.

Article ID

11335

Article Name

You cannot install this product to the folder selected.

Created Date

15th June 2017

Product

IRIS Payroll Business, IRIS Bureau Payroll

Problem

When trying to install/update IRIS Payroll Business or Bureau Payroll you get the error:

You cannot install this product to the folder selected. You must check the name of your payroll product and the installed location

followed by:

Resolution

 The file “Intex.drv” in the installation folder is causing this error.

Open the installation folder (Right click on the payroll shortcut and click “Properties” to check the folder location)

Find the file Intex.drv in the list and delete.

Re-run the installation and everything will go through correctly.

Alternatively, if the 1603 error is accompanied by error 1706: No Valid Source, click here.

Thank you for your feedback.

Was this useful?