Unable to load information: The Microsoft Jet database engine cannot open the file.......

Article ID

11462

Article Name

Created Date

1st January 2019

Product

IRIS P11D Organiser

Problem

User is getting the following error:

Resolution

Find the file P11d.mdb in file path detailed in the error message.

Right click on this file select “Properties“

Untick the option “Read-only“

Click “Apply” and then “OK“.

Restart P11d and the error will have cleared

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