Window not displaying correctly - buttons cropped off window
Article ID
11523
Article Name
Window not displaying correctly - buttons cropped off window
Created Date
9th August 2017
Product
IRIS PAYE-Master
Problem
The windows in payroll aren't displaying correctly, buttons are missing or the window seems cropped / squashed
Resolution
This will be down to a Windows setting called DPI which affects how large or small items and text appear on your screen.
For payroll to display correctly the DPI setting needs to 96 (100% – Normal)
Follow the steps below for your version of Windows:
Please note, after changing this setting you will need to restart your PC.
Windows 7 / 8 (Start from the desktop view in Windows 8)
- Right Click on an empty space on the Windows desktop
- Click “Screen Resolution”
- Click “Make text and other items larger or smaller”
- Select the option “Smaller – 100%” and apply
Windows 10
- Right click on the desktop and select “Display Settings”
- Use the slider “Change the size of text, apps and other items”
- Select the option “100%” (slider to far left) and apply.
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