Connecting to Auto Update via a Proxy Server
Article ID
11577
Article Name
Connecting to Auto Update via a Proxy Server
Created Date
6th June 2017
Product
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie
Problem
I have a working internet connection but I cannot download auto updates.
Resolution
If your PCs connect to the internet via a proxy server you will need to get your IT support to add the following address to the proxy exceptions:
PAYE-Master: https://payemasterupdate.iris.co.uk/updates/payemaster
GP Payroll: https://gppracticemanager.iris.co.uk/updates/gppayroll
Earnie: https://earnie32update.iris.co.uk/updates/earnie32
Payroll Professional: https://ippupdate.iris.co.uk/updates/ipp
Payroll Business & Bureau Payroll (Both use the same address) : https://payrollbusinessupdate.iris.co.uk/updates/payrollbusiness
For further details on the auto update process click here.
Please Note: If your IT are unwilling/unable to bypass the proxy server for the auto update process you will not be notified when updates have been made available. In this scenario you should periodically check for updates on our website:
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