Spreadsheet import - Error 11 Division by zero

Article ID

11775

Article Name

Created Date

31st October 2014

Product

IRIS Payroll Professional, Earnie

Problem

(vVg7rV)Earnie, (FxTsbF)Payroll Professional

error in tsentry::function isvalidemployeepayperiod: error 11 - division by zero

When trying to import pay variations using spreadsheet import user gets the following error:

Resolution

This error occurs when you try and import pay data for an employee for the wrong pay period.

This is normally caused by an employee pay status being set to “Hold” in their “Period” tab.

Double check in employee details that employees are not set to “Hold”. Also on this tab check what value is in the “Next tax pay period”. Is this the same period you are trying to import for?

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