Xero Import Authentication’ screen unresponsive when linking client from Xero to IRIS Accounts Production

Article ID

118093

Article Name

Created Date

14th October 2020

Product

Problem

Xero Import Authentication’ screen unresponsive when linking client from Xero to IRIS Accounts Production

Resolution

When attempting to link your Xero client into IRIS Accounts Production, users may encounter the Xero import authentication screen as unresponsive when two factor authentication is enabled.

This is a defect found in IRIS Accounts Production 20.3 and will be fixed in a service pack due in November.

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