Error 53: File not found when opening GP Payroll.

Article ID

11975

Article Name

Created Date

8th December 2015

Product

IRIS GP Payroll

Problem

When trying to start GP Payroll user gets the error:

an error has occurred causing GP Payroll to cloase if this problem persists contact IRIS Support number 53 description file not found source Payroll MDIForm load

Resolution

This error is caused when the file “Pass.Dat” is missing from the payroll program folder.

This error will be corrected by reinstalling the latest version of the software while logged into Windows as a PC administrator.

You may need your IT support to run the installation on your behalf.

Click here to download the latest version of GP Payroll.

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