Error Number: 11 Description: Division by zero

Article ID

11995

Article Name

Created Date

5th February 2016

Product

IRIS Earnie IQ

Problem

When calculating payroll user get the error:

Resolution

This error occurs when Earnie IQ is trying to calculate AE pension contributions for an employee that is receiving zero net pay.

Set the pension contributions to zero to process payroll.

Note: If you are using the “Assumed Pen” field to calculate a normal employers contribution when the employee is on lowered salary you would only need to zero the employees contribution, not the employers.

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