Process ID error message - Bookkeeping

Article ID

12003

Article Name

Created Date

2nd March 2016

Product

Problem

When opening IRIS Bookkeeping user receives a process ID error message.

Resolution

Delete the file financials.xml and then re-open Bookkeeping.

Location of financials.xml on an a Windows 7,8 & 10 workstation:

C:\Users\[USERNAME]\AppData\Local\IRIS Software Ltd

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