The item,IRIS.SME FINANCIALS WIN.FINAPP.EXE, that this shortcut refers to has been changed or moved ...
Article ID
12078
Article Name
The item,IRIS.SME FINANCIALS WIN.FINAPP.EXE, that this shortcut refers to has been changed or moved ...
Created Date
22nd September 2016
Product
Problem
When trying to start IRIS Bookkeeping user is getting the error:
The item,IRIS.SME FINANCIALS WIN.FINAPP.EXE, that this shortcut refers to has been changed or moved so this shortcut will not work properly.
Do you wish to delete this shortcut?
Resolution
Set full permissions on the following folders:
C:\Users\*USER*\Documents\IRIS Software Ltd
C:\Program Files (x86)\IRIS Software Ltd\Bookkeeping
C:\ProgramData\IRIS Software Ltd
Then uninstall the software and reinstall it as the PC administrator.
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