Run-time error 5: Invalid procedure call or argument

Article ID

12112

Article Name

Created Date

1st January 2019

Product

IRIS GP Payroll

Problem

After installing the update when I start payroll I get the error:

Resolution

This error can occur if a user with insufficient permissions attempts to update the software via the auto update procedure.

To correct this, download the update from the website here:

https://www.iris.co.uk/support/gp-software-support/gp-payroll-update/

Once the download has completed, right-click to file and select the option “Run as administrator” to re-apply the update correctly.

If the error persists after reinstalling it is likely you will need your IT support to run the update with full administrator permissions on your behalf.

Thank you for your feedback.

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