Error sending a test e-mail regarding no default mail client
Article ID
error-sending-a-test-e-mail-regarding-no-default-mail-client
Article Name
Error sending a test e-mail regarding no default mail client
Created Date
15th November 2019
Product
Problem
When seding a test e-mail, you may get the error message: Microsoft Office Outlook: either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.
Resolution
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This means that Outlook is not your default for e-mail.
Firstly, check that Outlook is your default e-mail programme;
- Click start on windows
- Start typing ‘Default programme’
- The option should appear (and may show as Default app settings (Windows 10))
- Under e-mail, Click the default, and choose outlook as your default
- Close
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