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Message on terminal services: unable to perform vista file virtualisation checks

Article ID

ias-10488

Article Name

Message on terminal services: unable to perform vista file virtualisation checks

Created Date

26th June 2012

Product

Problem

Users of IRIS within a Terminal Server environment may encounter the following error; Unable to perform Vista File Virtualisation checks

Resolution

Following the steps below may help to resolve the problem. Permissions
  • Right Click the IRIS folder
  • Choose Properties and then click Security
  • Click Advanced
  • Click Change Permissions
  • Click “Everyone” and then Click Edit
  • Ensure Full Contol is Allowed and then click OK
  • Tick Replace all child object permissions with inheritable permissions from this object
  • Click OK, Click OK and then Click OK Reboot Terminal Server If after checking the permissions it maybe necessary to reboot the terminal server.

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