Why can I not see the ‘OpenSpace: Upload’ section from the Client Dashboard?
Article ID
ias-11489
Article Name
Why can I not see the ‘OpenSpace: Upload’ section from the Client Dashboard?
Created Date
14th November 2013
Product
IRIS OpenSpace
Problem
Why can I not see the ‘OpenSpace: Upload’ section from the Client Dashboard within the IRIS main menu?
Resolution
Users are required to follow the steps below:
From the IRIS Main Menu
- Select System Maintenance |Staff| Staff Maintenance
- Select the relevant Staff Member |View
- Within the IRIS OpenSpace Login Details field -Enter Username and Password
- Select Save| Close
- Exit all screens, including the IRIS Main Menu to ensure these changes are applied
Note: When re-entering the IRIS Main Menu users will now have the option for IRIS OpenSpace within the Client Dashboard
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