IRIS Efile Scanner Internal Exception Occured - gatewayResp is null or empty

Article ID

ias-11737

Article Name

Created Date

4th July 2014

Product

IRIS Company Secretarial

Problem

Users of Company Secretarial who are trying to make a company search request may encounter the following error if they are using a proxy server

Resolution

This error is typically caused by the Proxy Server not being configured to allow IRIS access to the appropriate URL. Please add the following URL’s into your proxy server whiteless or allowed list of URL’s CHOS Request (Paid Service) ftp://chd3.companieshouse.gov.uk/image/xmlgw/xmCHX IRIS Request Server https://www.e-iris-software.co.uk/IRISCHOS/WebServerCHOS.asmx Once this is done it should be possible to complete the request.

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