IRIS Crashes When Printing Reports in Accounts Production
Article ID
ias-11752
Article Name
IRIS Crashes When Printing Reports in Accounts Production
Created Date
25th July 2014
Product
Problem
It has been identified that users of Windows 7 using a ASUS EAH5450 or ATI Radeon HD 5450 graphics card in a dual screen setup are unable to print reports in Accounts Production. All other reports complete successfully
Resolution
This has been identified as a problem with the installed graphics card. To resolve this issue you must either revert back to single screen or replace the graphics card.
Share This Page
We are sorry you did not find this KB article helpful. Please use the box below to let us know how we can improve it.
