How to change the client’s email address within OpenSpace?

Article ID

ias-11904

Article Name

Created Date

23rd April 2015

Product

IRIS OpenSpace

Problem

How to change the client’s email address within OpenSpace?

Resolution

You can no longer change a user’s e-mail in Openspace. You must either delete them as a user and then re-add them or if the client no longer wants to use that e-mail address, they can change the registered e-mail address themselves.

For the client to change this, they need to do the following;

Login to Openspace
Click on the dropdown at the top-right of the screen | User Details
Change the e-mail address, scroll to the bottom and click update

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