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Unhandled Exception when running Tax Return report

Article ID

ias-11997

Article Name

Unhandled Exception when running Tax Return report

Created Date

15th July 2015

Product

Problem

This error has been known to appear for individual users when running Tax Return reports in Personal Tax or Business Tax. Unhandled Exception when running Tax Return report

Resolution

Following the steps below may help to resolve the issue
  • Close down IRIS
  • Browse to the location mentioned in the error. (Following the example above, this would be in ‘C:\Users\Adrian\AppData\Local\IRIS_Group_Ltd\ iwinptax.exe_Url_4jhrdftnsbwuuhmgdoz4dxporfier2xa\0.0.0.0\’)
  • Right click on the ‘user.config’ file and choose rename. Rename to ‘user.configOLD’
  • Click yes if there is a warning that appears.
  • Then retry the report
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