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Pensions are not appearing within the Tax computation

Article ID

ias-12500

Article Name

Pensions are not appearing within the Tax computation

Created Date

19th July 2017

Product

IRIS Personal Tax

Problem

Pensions are not appearing within the Tax computation

Resolution

This is something that appears when the software is using the HMRC value of ‘0’ instead of the amount the user has entered. To amend this can you please do the following; – Log in to Personal Tax – Go to ‘Pensions and state benefits’ – Choose ‘Other Pensions’ – Click on ‘View Pension and State Benefit Summary’ at the bottom of the screen – Make sure ‘User Value’ is selected next to the figures you have entered

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