IAS-12756 : IRIS Workstation update prompt following 22.2.0.402 installation.

ias-12756

IAS-12756 : IRIS Workstation update prompt following 22.2.0.402 installation.

8th August 2022

After updating to 22.2.0.402, I am now getting an update prompt on my workstation.

If you see the screenshot above, this means that you need to update your workstation. click ok to start this process.

1. Review warnings or errors if they are presented. Click Next to continue.

2. The PC Environment Scan checks for the correct version of Internet Explorer. Review warnings or errors if they are presented. Click Next to continue.

3. Select which desktop icons you require and click Next to continue.

4. Review warnings or errors if they are presented. Click Next to continue.

5. Review warnings or errors if they are presented. Click Next to continue.

6. The summary screen has an option to save the results of ALL tests performed; unless requested this is not required. Click Install to start the Workstation Installation

7. The following dialog displays if the prerequisite listed is not installed. Click Install to continue.

8. If you see this message you will need to RESTART your machine, once done retry the installation. If the restart performs windows updates, you may need to repeat this step should you still get this error message.

9. You have successfully updated your workstation, click Finish to close the installer and you may use IRIS Accountancy Suite again.

Note: If you are a PTP Accounts Production customer, the steps above are the same.