Script Error when opening Iris Docs

Article ID

ias-12852

Article Name

Created Date

25th July 2018

Product

IRIS Docs

Problem

Users are receiving a script error when opening Iris Docs. Script Error An error has occured in the script on this page. Line: 1042 Char: 7 Error: 'ga' is undefined Code: 0 URL: https://www.iris.co.uk/iris-solutions/accountants-in-practice/practice-management/iris-docs/resource-portal-2/ Do you want to continue running scripts on this page?

Resolution

To resolve this issue please see the steps below. – Log into Iris Docs as Administrator user – Expand Administration – Global Settings – Resource Portal – Delete the path within the Resource Portal Home Page. – Close and reopen Iris Docs.

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