Thank you for your feedback.

Was this useful?

Microsoft Word OpenDataSource 2000 Error When Generating Automail Letters

Article ID

microsoft-word-opendatasource-2000-error-when-generating-automail-letters

Article Name

Microsoft Word OpenDataSource 2000 Error When Generating Automail Letters

Created Date

29th June 2022

Product

IRIS AutoMail

Problem

When generating Automail Letters you receive the error message Microsoft Word Error Open Data Source 2000 method or property is not available

Resolution

  • Open AutoMail
  • Click Templates
  • Find the relevant template, right click and select Properties
  • Tick “Use AutoMail Merge” & “Open After Merge”
  • Click Ok

    After doing this you should be able to generate letters using this template. If this issue is affecting multiple templates then repeat these steps above for each template.
image 12 | Microsoft Word OpenDataSource 2000 Error When Generating Automail Letters

Thank you for your feedback.

Was this useful?