Personal Tax/VAT Filer- You have chosen to stop the HMRC data collection

personal-tax-vat-filer-you-have-chosen-to-stop-the-hmrc-data-collection

Personal Tax/VAT Filer- You have chosen to stop the HMRC data collection

4th November 2022

IRIS Personal Tax/VAT Filer- You have chosen to stop the HMRC data collection function

The PT HMRC data retrieval and VAT Filer needs your Agent or ASA Credentials approved by them to allow the clients data to show in PT/VAT.

1.Go to Help and about and ensure you are on the latest IRIS version – you can check on Help and ‘Check for downloads‘

2. Check your IRIS license is up to date for PT and VAT. If they have expired then you need to renewal them with the IRIS License team

3. If you get this in PT- reset your agent credentials and log back – read this link: https://www.iris.co.uk/support/knowledgebase/kb/personal-tax-hmrc-data-retrieval-error-not-working-no-data/

4. If you get this in VAT filer- reset your agent credentials and log back in – read this link: https://www.iris.co.uk/support/knowledgebase/kb/vat-filer-internal-server-error-or-date-periods-vanish-or-agent-client-not-authorised/ and remember you also have to link your HMRC ASA login and clients MTD on the HMRC gateway: https://www.iris.co.uk/support/knowledgebase/kb/vat-authorise-the-software-to-interact-with-hmrc/. If this is not done correctly you will not have any data showing on the VAT or you get errors.

5. If you have several PCs with IRIS PT/VAT on it, login to their pcs and see if you get the same warning – if you do, then it reaffirms its linked to your agent login details. if you dont and it works fine then its a issue on that one affected PC.

If you get a new warning Allow your software to interact with HMRC every day/week etc- read this link: https://www.iris.co.uk/support/knowledgebase/kb/personal-tax-hmrc-data-retrieval-keeps-asking-me-to-login-again-after-days-week/