Please specify a sender email address in Staff Maintenance
Article ID
please-specify-a-sender-email-address-in-staff-maintenance
Article Name
Please specify a sender email address in Staff Maintenance
Created Date
15th November 2019
Product
Problem
When trying to test e-mail configuration in the IRIS e-mail links, it shows a box that says 'Please specify a sender email address in Staff Maintenance'
Resolution
This means the user you are currently logged in as, does not have an e-mail address. If you are trying to add an e-mail configuration, this is usually because you need to be signed in as MASTER to change this, and MASTER does not have an e-mail assigned.
To change this, you will need to open IRIS Accountancy suite follow these steps;
- System Maintenance
- Staff | Staff maintenance
- Highlight user | View
- Click the spyglass and choose from an existing e-mail for testing purposes OR enter a new e-mail address
- Click save
If you have entered a new password. It will ask you to register the new e-mail address. Click yes to register it.
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