Knowledge Base
12204
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Error Publishing to OpenPayslips: Fatal Error Illegal Characters in Path
This error is caused by special characters being used in the company name such a / Remove any special characters from…
12203
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Peoples Pension: Confirm Action message when uploading during the re-enrolment period
This message occurs because Peoples Pension intended to utilise an additional indicator in their pension file structure to indicate which employees need assessing…
12201
IRIS GP Payroll
NHS Employers Pension Contribution 19/20 Incorrect
GP Payroll is setting the employers pension contribution for England/Wales at 20.68% & 22.5% for NHS Northern Ireland for the…
ias-12951
IRIS Business Tax
VAT Filer - Error message: It is not possible to file VAT returns for partners
It is now possible in version 19.1.0 to submit VAT returns for partnerships. This message can be bypassed.
ias-12944
Installation Error 3 when running Workstation Setup
This is being looked into by the Product Management team but for the time being there is a workaround for…
ias-12943
IRIS P11D Organiser
Loan detail | 'Use Calculated Value' option is calculated at 3% instead of 2.5%
This will be fixed in the service pack 19.1.1 release of IRIS. As a workaround, the user should go to…
11993
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Payroll Week 53, 54 or 56
If you run a weekly, 2-weekly or 4-weekly payroll you might find you need to complete an additional period after…
ias-12942
IRIS P11D Organiser
Receiving error message 'Missing Detail: No P11Ds included
This will be fixed in the service pack 19.1.1 release of IRIS. Customers are advised to wait until then, however…
ias-12940
IRIS Time and Fees
Time in practice hours not calculated correctly in 19.1.0
You will need to download the new link on our website and run, and this will no longer show incorrect.…
11678
IRIS Payroll Professional, Earnie
No SSP paid to employee using absence diary
Entering the absence in the diary looks as normal: but when you go to process pay no SSP is showing:…
