Knowledge Base Articles

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Knowledge Base

2946 articles

kba-03651

PTP TR - Calculation of Foreign Tax Credit Relief (FTCR)

PTP calculates the Foreign Tax Credit Relief automatically depending on the income on the return. The software deals with the items…

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IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Operating Appendix 5: Net of foreign tax credit relief

In order to comply with Appendix 5 you need to reduce the amount of tax the system will calculate based…

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IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Making the most of IRIS OpenPayslips / IRIS OpenEnrol

This BiteSize course will help you get up and running quickly and easily.1. Setup and configuration2. Sending Payslips3. Publishing Pension…

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PTP TR - How to edit the accounting period for self-employment

To edit the accounting period for self-employment please do the following within PTP Tax Platform: 1) Go into page 2…

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PTP CT - How to print 64-8 for Corporation Tax Return

1) Go into PTP CT Platform 2) Select the client and click on Correspondence tab 3) Click on Print 64-8…

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PCSR - File (MULTI288) could not be opened. Error: Access Denied (5). when filing a change of officer details

The submission has gone through to Companies House successfully so nothing further needs to be done.  This has been fixed…

kba-03647

PTP TR - Validation warning: The Pattern constraint failed. Tag is 'BusinessDescription'

To resolve the validation please do the following in PTP Tax Platform: - View the Self Assessment Return - Go…

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IRIS Personal Tax

5093

HMRC have confirmed that the 5093 error message you are receiving could be down to the UTR being incorrect. Please…

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IRIS Personal Tax

How to access IRIS Help documents and guides on IRIS Personal Tax

1. Open IRIS Personal Tax 2. Press the 'Help' button which is located on the far right of the toolbar…

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IRIS Personal Tax

Where can the user find the Residence Questionnaire within IRIS Personal Tax

To open the residence questionnaire, please follow these steps: 1. Open IRIS Personal Tax and select a client 2. Select…