Knowledge Base Articles

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IRIS GP Payroll Knowledge Base

253 articles

11183

IRIS GP Payroll

I've forgotten my GP Payroll password

Our support team can generate a break in password for your system to allow you to gain access and reset…

12155

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Automatic Enrolment Duties for New Employers

If you become an employer for the first time on or after 1 October 2017, you will immediately have legal…

12112

IRIS GP Payroll

Run-time error 5: Invalid procedure call or argument

This error can occur if a user with insufficient permissions attempts to update the software via the auto update procedure.…

12031

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Automatic Enrolment User Guides

IRIS PAYE-Master PAYE-Master Automatic Enrolment User Guide • Click Here PAYE-Master - Exporting your pension information • Click Here PAYE-Master - Setting…

11789

IRIS GP Payroll

Run time error 6 - Overflow - Entering dates for employee leave.

This error is caused when one or more of your PC regional and language setting are not set correctly to…

11572

IRIS GP Payroll, IRIS OpenPayslips

Error Publishing Payslips: Error 9 Subscript out of range

A change has been made to the payroll system (update, reinstall etc.) between calculating the period and publishing the payslips.…

11938

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, , IRIS GP Accounts

Tax limited to 50% of all taxable pay

In the 2105/16 tax year HMRC changed the legislation on all tax codes so the maximum amount of tax is…

11585

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Reason for late reporting

The HMRC require that FPS submissions are received on or before the pay date. You are seeing this message because the…

12169

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

System Failure. The submission of the document has failed due to an internal system error; Empty Error Response from Government Gateway; An error occurred while attempting to communicate with the Government Gateway

This error indicates HMRC gateway service is experiencing problems receiving, processing or responding to your RTI submission, not a problem with your…

12185

IRIS GP Payroll

AW8 Report showing zero (0.00) for previous years

Unfortunately, this report isn't able to report on these figures retrospectively and must populate the values as the payroll is…