Knowledge Base Articles

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2946 articles

ias-12905

IRIS Personal Tax

How to make an entry on page SP1 Box 4 (Partnership Short, Box 4)

To make an entry inside this box you must enter a 'To' date inside the clients involvement screen by following…

12184

IRIS GP Accounts

How to correct item added in previous year by mistake

Before editing any items: • Take a backup of current data •Make sure the problem entries are unreconciled •Make a…

kba-03644

PCSR - How to change the PTP Share Register data path

Locate the PTP Share Register icon on the desktop, then right click on the icon and select Properties.  Select the…

12185

IRIS GP Payroll

AW8 Report showing zero (0.00) for previous years

Unfortunately, this report isn't able to report on these figures retrospectively and must populate the values as the payroll is…

kba-03642

PTP TR - How to print an SA303 form

To print an SA303 please do the following: 1) Go into PTP Tax Platform and select the relevant client 2)…

ias-12902

IRIS Business Tax

CT600 How to stop IRIS from taxing untaxable money

Go to Business tax for the client Go to Edit in the top left hand corner Select Corporation tax computation…

ias-12901

IRIS AutoMail

Word Templates save as PDF in Communications

There is a new version of the update which is now available on the downloads page The version which had…

kba-03641

PTP TR - Error code 3354, when creating FBI files

This may have resulted from a previous data corruption.  In order to resolve this error please do the following: 1.…

12182

IRIS Payroll Professional, Earnie

Spreadsheet Import - No option to select import file or work sheet number

This problem is caused if a Default Spreadsheet is entered in the configure template section. When clicking import, the system…

kba-03640

PCSR - Is it possible to file the DS01 form in PTP Share Register

In the Autumn 2021 release, functionality was introduced to be able to print form DS01 (efiling is not supported by…