Knowledge Base Articles

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Knowledge Base

2946 articles

11419

IRIS GP Payroll

Reporting "No Employees Paid in Future Periods" on EPS

The EPS can send to HMRC notification that no employee are due to be paid in a PAYE scheme for…

kba-03631

PTP TE - 1046 rejection

This indicates a problem with either the HMRC credentials or the PAYE reference. The HMRC username and password entered into the…

12047

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie

AE Config Tool - Step 3 - Contact details of the pension administrator at your company

Simply type in the details of the person within the company who will be responsible for managing your automatic enrolment…

ias-12852

IRIS Docs

Script Error when opening Iris Docs

To resolve this issue please see the steps below. - Log into Iris Docs as Administrator user - Expand Administration…

11122

IRIS PAYE-Master

How to send FPS for a previous period

When you click on the send FPS button from the row of icons along the top of your screen you…

12018

IRIS PAYE-Master

Object reference not set to an instance of an object - Error when producing pension export

This error will occur if a user tries to produce the pension export files while using the option "File" >…

ias-12850

IRIS Trust Tax

Trust Tax Return shows the standard rate band as £1000

To resolve the above please do the following in Trust Tax: - Data entry - Trust - Other Trust Information…

ias-12851

IRIS Personal Tax

How to enter the attributed gains in Individual Tax Return?

To resolve the above please do the following within Personal Tax: - Edit - Capital Assets - Edit - Losses…

11006

IRIS Earnie IQ

Error: File Not Found when using the Quick Report Writer

First we need to find the reports resourse folder for your system. Go to "Help" > "About Earnie" then click on…

11942

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Bespoke Pension Output Files

We currently cover the following pension providers: NEST Friends Life Aviva NOW: Pensions People's Pension Scottish Widows Standard Life Royal…