Knowledge Base Articles

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2968 articles

11207

Earnie, IRIS Payroll Professional

Can I restore a leaver under RTI?

HMRC now permit employers to restore a leaver and then continue paying them as a current employee even if their…

ias-12856

Why can I not connect to OpenBooks via Account production?

This is due to a security update which OpenBooks have implemented to use TLS1.2. We have updated our software to…

ias-12857

How to update your company's SIC code ?

To update the SIC code to Companies House you will need to file a Confirmation Statement (CS01) 1. Client |…

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IRIS Business Tax

How to make the entries of Turnover and Expenses manually for CT600?

Please do the following to resolve this issue in Business Tax: - Go to Edit in the top left-hand cornerUpdate…

11419

IRIS GP Payroll

Reporting "No Employees Paid in Future Periods" on EPS

The EPS can send to HMRC notification that no employee are due to be paid in a PAYE scheme for…

kba-03631

PTP TE - 1046 rejection

This indicates a problem with either the HMRC credentials or the PAYE reference. The HMRC username and password entered into the…

12047

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie

AE Config Tool - Step 3 - Contact details of the pension administrator at your company

Simply type in the details of the person within the company who will be responsible for managing your automatic enrolment…

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IRIS Docs

Script Error when opening Iris Docs

To resolve this issue please see the steps below. - Log into Iris Docs as Administrator user - Expand Administration…

11122

IRIS PAYE-Master

How to send FPS for a previous period

When you click on the send FPS button from the row of icons along the top of your screen you…

12018

IRIS PAYE-Master

Object reference not set to an instance of an object - Error when producing pension export

This error will occur if a user tries to produce the pension export files while using the option "File" >…