Knowledge Base Articles

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IRIS GP Payroll Knowledge Base

253 articles

11625

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Postponement / Deferral Dates - Automatic Enrolment FAQs

Automatic enrolment, postponement and deferral dates are assigned by the system based on information in the "Payroll Calendar", the "Configure…

12086

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Automatic re-enrolment for AE Pensions

Re-enrolment Re-enrolment occurs approximately 3 years after the company’s staging date and then every 3 years after that.  At the…

11419

IRIS GP Payroll

Reporting "No Employees Paid in Future Periods" on EPS

The EPS can send to HMRC notification that no employee are due to be paid in a PAYE scheme for…

12047

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie

AE Config Tool - Step 3 - Contact details of the pension administrator at your company

Simply type in the details of the person within the company who will be responsible for managing your automatic enrolment…

11942

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Bespoke Pension Output Files

We currently cover the following pension providers: NEST Friends Life Aviva NOW: Pensions People's Pension Scottish Widows Standard Life Royal…

12177

IRIS OpenPayslips, IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

IRIS OpenEnrol: Removal of Addresses in emails & email attachment pension letters.

Since the introduction of General Data Protection Regulations (GDPR), on 25th May 2018, we’re hiding the employee address on pension…

11271

IRIS GP Payroll

How do I update my licence details?

Under normal usage, the system will connect to our Auto Update server each time you start payroll. As a part…

11618

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Can't upload to the IRIS Web Service error

This is an issue with your network connection, not the software. It is likely due to lack of direct connection to the…

11275

IRIS GP Payroll

How to p45 a leaver

From the main screen click on "Note an Employee Leaver" Select the employee and record the leave date. Click "OK"…

12057

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS OpenPayslips

Employees are not receiving notifications from OpenPayslips or OpenEnrol

Due to the nature of the product (many similar emails being sent out in batches), email servers often block them…