Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

2946 articles

ias-12755

IRIS Charity Formats, IRIS Accounts Production, IRIS Business Tax, IRIS Personal Tax, IRIS Practice Management, IRIS Time and Fees, IRIS AutoMail, IRIS Company Formations, IRIS Company Secretarial, IRIS VAT Filer, IRIS Fixed Asset Register, IRIS SA700, IRIS Trust Tax

IAS-12755 : IRIS crashing when using the new 'Blue' client browser

We currently have this logged with the IRIS development team. In the meantime there is the workaround shown below which…

ias-12754

FRS 105 - "BLN does not produce iXBRL" appearing when running iXBRL report.

A fix has been deployed for this. If you are still encountering the message and need to produce the iXBRL,…

ias-12750

IsolMDBL.exe has stopped working after updating to 18.1

A hotfix is now available please follow the instructions below to resolve the issue. Download the Hotfix here. Once downloaded…

11376

IRIS Payroll Business, IRIS Bureau Payroll

How to stop SMP before the 39 week period

If you need to bring an SMP period to a close before the maximum 39 week period, after you have…

11377

IRIS Payroll Business, IRIS Bureau Payroll

How do I delete an employee record

The option to delete an employee record can be found in the "Help" tab. Simply highlight the name of the…

12000

IRIS PAYE-Master

An error occurred whilst printing: An error occurred during local report processing

If this error occurs when printing any report then the Microsoft component "Microsoft System CLR Types for SQL Server 2012" is…

11390

IRIS Payroll Professional, Earnie

How do I undo more than one period?

You can use the employee debug (single employee) or global changes (all employees) to undo and roll back payroll for…

11934

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Account name must be between 1 and 28 characters long - EPS rejection

The account name causing the problem is the companies bank account name. This detail is included on the EPS  if the…

11894

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How can I produce a reconciliation report for NEST?

Once the contribution data is loaded there is a download facility available in the Contributions section of the NEST website.…

11638

IRIS PAYE-Master

Paying Holiday Pay

Holidays are processed from the "Holidays" tab on the variation window. Amount - Holiday pay may be entered as a…