Knowledge Base Articles

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Knowledge Base

2978 articles

ias-12791

Specified SQL Server not found when attempting to open IRIS

A problem when connecting to the IRIS database encountered after upgrading to the earlier build version/s of the Microsoft Windows…

11271

IRIS GP Payroll

How do I update my licence details?

Under normal usage, the system will connect to our Auto Update server each time you start payroll. As a part…

ias-12789

How to remove the Deferred tax note?

To remove the Deferred tax note go to: Edit / Data Screens / Notes to Financial Statements / Accounting Policies…

11618

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Can't upload to the IRIS Web Service error

This is an issue with your network connection, not the software. It is likely due to lack of direct connection to the…

ias-12785

Going concern triggers Achievement and Performance heading in trustees report

This is currently scoped as a defect and to be resolved on version 18.2. The current resolution is to complete…

ias-12783

Ixbrl tag error for average number of employees for compartive year?

- on the ixbrl tag error tab - please select the tag error so it becomes highlighted (turns blue) -…

ias-12781

Adding a new director on the new client browser

To add a new director go to: 1. Edit | Director/Secretary | New 2. click on the magnifying glass next…

ias-12780

XBRL Deployment failed for Server with a response code of [-532462766]...

Install .NET 4.7 Ensure C++ 2015 and C++ 2017 are installed (both x86 and x64).You can download both versions of…

ias-12782

FRS 105 iXBRL tag error: director signing directors report has dimension company

1. Go to Posting / Post File Maintenance / Entries > highlight the current year and click Change > Change…

ias-12779

IRIS Personal Tax

IAS-12779 - ClientIRSubmission Create Failed! Boolean Create int32

This a technical issue linked to your PC/Server SQL. To resolve your issue you need to install the SQL CLR…