Knowledge Base Articles

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Knowledge Base

2967 articles

11377

IRIS Payroll Business, IRIS Bureau Payroll

How do I delete an employee record

The option to delete an employee record can be found in the "Help" tab. Simply highlight the name of the…

12000

IRIS PAYE-Master

An error occurred whilst printing: An error occurred during local report processing

If this error occurs when printing any report then the Microsoft component "Microsoft System CLR Types for SQL Server 2012" is…

11390

IRIS Payroll Professional, Earnie

How do I undo more than one period?

You can use the employee debug (single employee) or global changes (all employees) to undo and roll back payroll for…

11934

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Account name must be between 1 and 28 characters long - EPS rejection

The account name causing the problem is the companies bank account name. This detail is included on the EPS  if the…

11894

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How can I produce a reconciliation report for NEST?

Once the contribution data is loaded there is a download facility available in the Contributions section of the NEST website.…

11638

IRIS PAYE-Master

Paying Holiday Pay

Holidays are processed from the "Holidays" tab on the variation window. Amount - Holiday pay may be entered as a…

12006

IRIS PAYE-Master

#Error displaying on payslips

To correct this error we need to replace the reports folder used by PAYE-Master. From your desktop, right click on…

11929

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

What to do if you have no NI number for new starter

The lack of an NI number on an employee record will not prevent you from sending an FPS. If you…

11996

IRIS Payroll Professional, Earnie

Error Number 429: ActiveX component can't create object

These errors are caused when the software components required for payroll are incorrectly registered or missing from the payroll installation.…

11694

IRIS GP Accounts

Networked workstations no longer linked

The reason for this is possibly down to the data paths no longer pointing to the same location. This could…