Knowledge Base Articles

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IRIS GP Payroll Knowledge Base

253 articles

11935

IRIS GP Payroll

How to set up a salary sacrifice deduction E.g. Childcare Vouchers

To set up Childcare deduction Click "Change Employee Details" and select the appropriate employee from the list.Click "Pay Details" and…

11925

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

FPS Error - Errors were identified while building the submission file

Due to a change in the FPS information required from HMRC every FPS you send will now include the employees…

11642

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Error 9999 when trying to send RTI submissions

Please Note: IRIS Support cannot advise you on the effects of these setting on your local PC / Network. If…

12074

IRIS GP Payroll

Error 483 Printing Reports

This error occurs when GP Payroll cannot connect to the default printer. Go to "Control Panel" | "Devices and Printers"…

11974

IRIS GP Payroll

Run-time error 13: type mismatch

This error can occur in any part of the software and it is caused by invalid information saved against an…

11934

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Account name must be between 1 and 28 characters long - EPS rejection

The account name causing the problem is the companies bank account name. This detail is included on the EPS  if the…

11684

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Declaration of Compliance - Auto Enrolment Requirements

The declaration of compliance is the legal requirement to submit information to the pension regulator about how you've complied with…

11179

IRIS GP Payroll

How do I send a p45 / p46

Under RTI you no longer send separate p45 / p46 documents. All starter and leaver details now get sent as…

11992

IRIS GP Payroll

Error 76 - Path not found when trying to publish payslips

This error occurs when an employee has invalid characters typed into their email address field: Example: The slash ("/") in…

11622

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Latest version and patches downloads

Please visit www.iris.co.uk/updates to download the latest version of your software